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Google Maps

MapsFixer and MapsMaster Plan Terms

1. The plans and paying for them

  • MapsFixer is £297 a month and MapsMaster is £397 a month, paid monthly in advance by card.
  • There is no minimum term and no notice period. You can stop at any time, and the plan runs to the end of the month you have paid for.
  • We do not promise a position on Google Maps. Google decides rankings and can change how it does so without warning.

2. The 200% ROI guarantee

  • The guarantee starts with your fourth month in a row on a plan. The first three months are full price; that is when the work is put in place.
  • From month four, the income counted from our work in a month should be at least double that month’s fee: £594 on MapsFixer, £794 on MapsMaster.
  • If a month’s counted income is lower, our fee for that month is reduced to half of the counted income.
  • If the counted income is nothing, the fee for that month is nothing.
  • The reduction is given back as a credit against your next payment.
  • If the counted income is more than double, you pay no more than your monthly fee, however much more we bring in.

3. How income is counted

  • We set up a tracking phone number for you and place it on your Google listing and, where we manage it, your website. The number belongs to us and forwards to your own phone.
  • We count every call to that number, every message and enquiry from your Google listing, every enquiry from forms we have added to your website, and every email enquiry those bring in.
  • Counted income for a month is the actual value of the jobs those enquiries became.
  • Each month we send you the list of counted enquiries. You agree to tell us, within 3 days, which became jobs and what each job was worth.
  • An enquiry you tell us nothing about within those 3 days is counted at your average job value. That average is worked out from the actual values of all the jobs our marketing has brought you so far. Until there are jobs to average, the average job value you gave us in your questionnaire is used.
  • We do not count wrong numbers, sales calls made to you, spam, or a second call from the same person about the same job.
  • You get a report every month showing the enquiries, the counted income, where you rank, and the calls and clicks your listing brought in.

4. What we need from you

The guarantee applies in any month where all of these are true.

  • Access to your Google listing. We stay a manager on your Google Business Profile for as long as you are on a plan.
  • Access to your website (MapsMaster only). We have full access to your main website so we can update it and publish pages.
  • The tracking number stays in place. You do not remove or replace it on your listing or website.
  • You answer the calls. You answer at least 8 in 10 calls during your stated opening hours and return missed calls within one working hour. The tracking number shows us which calls were answered, and we monitor this.
  • Your reviews stay healthy. Your Google rating stays at or above 4.0 stars. The quality of your work is yours; we cannot turn enquiries into customers for a business people rate poorly.
  • You give us the job values. You provide the value of the jobs generated by our marketing each month, as set out in section 3, and the figures you give us are the real ones.
  • You can take the work. An enquiry still counts if you turn it down, are fully booked, are closed, or are away.
  • You tell us before changing the listing. You do not change your listing, or bring in someone else to work on it, without telling us first.
  • Your listing follows Google’s rules. Real business name, real address, real services.
  • Your payments are up to date.

If one of these is not met in a month, the guarantee does not apply to that month and the normal fee is due. It applies again from the next month in which they are all met.

5. Things neither of us controls

  • If Google suspends or removes your listing for a reason that is not your doing or ours, we work to get it restored. The guarantee is paused until it is back, with no fee reduction and no penalty.
  • If the suspension comes from something we did, you pay nothing until it is restored.

6. Calls and personal information

  • Calls to the tracking number are logged: the time, the length, the caller’s number and whether the call was answered. Calls are not recorded.
  • We use this only to count enquiries and to check calls are being answered.
  • Details of the people who contact you remain yours. We hold them for you and do not use them for anything else.

7. When a plan ends

  • Your Google listing is yours and stays yours. We remove ourselves as manager.
  • The tracking number is switched off and your own number goes back on the listing.
  • On MapsMaster, the pages and updates we made to your website stay where they are.